The Internet has enabled the wisdom of the crowds like never before. B2B Exchange brings that
wisdom straight to you by collecting the comments and questions of other phone system buyers as they tackle
business purchasing head on. If you’re not sure what to be looking for in your next phone system, check out
the most common thoughts, fears and ideas shared by your fellow business purchasers.
“This what we currently have: Northern California Office: 5 phone lines. Total of 18 extensions. Download speed 4605 kpbs Upload speed 694 kpbs We would like to keep all phone lines and extensions. Southern California Office: 2 lines We currently have no extensions. When I receive a call I place it on hold and they pick it up, but it does hold the line and I cannot use it. Download speed: 847 Kpbs Upload Speed: 239 Kpbs. We would like to get two extensions for this office. we are looking for a phone system that connects the two offices. Voice mail, and split up the incoming calls. Please feel free to contact me by phone or e-mail. ”
- Partner/Principal, Health Care, La Porte, IN
“We have had a Samsung PROSTAR 816 system with STARMAIL for the last 10 years. We are moving to a smaller building so we don't need any expansion over what we have now. 5 lines through the system, 2 separate lines (fax and DSL/CC terminal), 9 desktop handsets with display, 1 wall mount handset, 9 voice mail boxes, external (full system) paging.”
- Office Manager, Contractor, Macon, GA
“We would prefer to have wireless phones, or mobile phones, that are linked together to one line/number
. Employees work outdoors at times, so they would need wirless capability. If at all possible, if the phones have a
2 way radio/chirp, that would be great. ”
- CEO/President/Owner, Agriculture, Weatherford, TX
“This phone system is for a small grocery store. The owner is looking for a system where you press one for hours and location, 2 for specials etc. He also needs auto answering so the attendant won't have to be on standby for phone calls. He is installing 2 high speed internet lines for his internet shipping so VOIP would be a good consideration. He also would like paging on the system if possible. He intends to have a phone at each of his 2 check stands and 5 other locations in the store. Please quote a full installation. Thank You.”
- General Manager, Retail, Edwardsville, IL
“*5 lines, including dedicated fax line and overlap DSL *up to 10 extensions, with separate personal voicemails *at least 8 handsets with small display *hold function, rollover for busy lines, transfer to extension voicemail. *plan to use existing provider ”
- CFO, Business Services, Corning, AZ
“Already have T1/PRI line. Looking to move to VoIP system with advanced call center functionality, 10-20 call center agents, Outlook-voice mail integration, English/Spanish auto-attendant, call accounting & reporting, & 65+ voice mail boxes. Looking at various funding sources, but need bids as a basis for funding requests. CY 2010 target, but possibly sooner. ”
- Purchasing Manager, Software, Richmond, MA
“We need a price quote for 28 actual ports or extensions to be used and 27 actual phones. This way, if we want to buy another phone later on down the line, we could do so at a later date, as there will be one additional port that can be used if need be. Here is an exact breakdown of what we need: The receptionist has a panel wherein she can see who is on the phone and she can also just buzz any extension by hitting their one-touch extension number directly, without havinmg to hit intercom and the extension number. We need a 50 expansion bundle We need a 8x16 combo module, 20 voicemail seats, 27 digital phone sets plus installation. ”
- Facilities/Operations, Financial Services, Oklahoma City, OK
“Office has current system in place but will not stay when we move in. Unsure of configuration, number or types of lines but the space has 14 or 15 stations with 6 offices, conf. room, breakroom, reception, open area and 4-5 cubicles. ”
- CEO/President/Owner, Wholesale, Columbus, OH
“15 voice lines, 8 IP addresses. Fully T1 – 1.5 Mbps. Phone features to include call waiting, call forwarding, voice mail, hold, direct inward dial, transfer call, conference calling, caller ID, 1 toll free number, bundled LD and toll free minutes, unlimited local calls, service agreement. ”
- Partner/Principal, IT Services, Manchester, TN
“We are a medium sized church and curently have a partner system with minimal features. We have a 3 line office pool, a separate line for the preschool, and a fax line. We also have FiOS broad band service for our computer network. We need a reliable system but can't afford a big investment at this time. ”
- Office Manager, Non-profit, La Pine, OR
“1. We currently have 13 phones and we’ll need to replace most of them if not all. And we’ll need to purchase additional phones to bring us to 18. 2. We have 4 separate lines and we’ll need more – possibly 4 more and DID lines. 3. Features including but not limited to; voicemail, on hold message, on the phone paging, outside line transfers, tracking/recording system, caller ID, name tracking, auto dial directory, new board/system, headsets.”
- Partner/Principal, Retail, Mesa, AZ
“I am not sure everything that we will need, or that is available. We will have a salon, that will have a receptionist during business hours. We will need 3 separate phone lines, with 1 main number that rolls over to the other lines if busy. We will also need a fax machine with DSL attached to it. Additionally, we need voicemail that the receptionist can transfer the caller to, or during off hours, the voicemail will pick up, and give the caller the option to choose who to leave the message for, and then direct them to that individual's mailbox. Also, the employees must be able to call in to check their voicemail. ”
- CEO/President/Owner, Personal Services, Santa Monica, CA
“Replacing our current home/office Volvaldi - Stardust system. We have 2 lines and 1 dedicated fax line. Our service provider is Cox telephone & high speed digital computer service. We need a basic system that can perform conference call, 2 separate lines for 2 persons, call forward, voice mail, caller ID, intercom cability, and connection to 2 house door bells. I do not know if we have T1 line. ”
- Partner/Princpal, Business Services, Vancouver, WA
