Browse our Purchasing Resources
Phone Systems, Phone Service, VoIP Phone Systems, VoIP Phone Service, IVR, Messaging on Hold, Teleconferencing, Call Centers
- Yahoo! directory
- Forbes directory – pick a region to see listings.
- Google directory for Phone Systems
- Google directory for VoIP
- Call Center Software directory
Information and Publications
- Telecommunications Online – web site, print magazine, email newsletters, webinars, and live events.
- VON magazine – VoIP news and analysis.
- TMC – coverage of VoIP, CRM, and contact centers.
- Telemanagement Forum – CRM and OSS issues.
- The Telecom Manager’s Voice Report – covers carrier negotiations and dispute resolution, PBX selection and maintenance, network management, salaries, and much more. free registration required
- TIA B2B – Telecommunications Industry Association business portal news, company information, products and services, white papers, a glossary and RFPs.
- TMCnet – An array of information about the call center industry
- Telecommunications Industry Association (TIA) – standards development, networking, trade shows, and more.
- The Voice On the Net Coalition – Education and advocacy for VoIP.
- International Multimedia Telecommunications Consortium (IMTC) – Promoting standards and providing education.
- Association of Call Center Managers – Promoting the call center profession
- CCNG – An online advocate of call center managers