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Telecommunications Resources

Phone Systems, Phone Service, VoIP Phone Systems, VoIP Phone Service, IVR, Messaging on Hold, Teleconferencing, Call Centers

Information and Publications
  • Telecommunications Online – web site, print magazine, email newsletters, webinars, and live events.
  • VON magazine – VoIP news and analysis.
  • TMC – coverage of VoIP, CRM, and contact centers.
  • Telemanagement Forum – CRM and OSS issues.
  • The Telecom Manager’s Voice Report – covers carrier negotiations and dispute resolution, PBX selection and maintenance, network management, salaries, and much more. free registration required
  • TIA B2B – Telecommunications Industry Association business portal news, company information, products and services, white papers, a glossary and RFPs.
  • TMCnet – An array of information about the call center industry
Industry Associations
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